
Senior Financial Services Professional
3 days ago
Job Overview
We are seeking a skilled Senior Associate to fill this senior role. The ideal candidate will have 3-5 years of experience in the financial services industry and a good understanding of relevant Superannuation legislation.
Key Responsibilities
- Provide exceptional service to funds, employers, and members by meeting high service and quality standards.
- Complete daily processing within required service standards.
- Ensure compliance with all legislative, financial, and fund-specific procedures to minimize risk to the business.
- Conduct quality reviews to minimize rework and maintain high-quality standards.
- Communicate effectively with internal and external stakeholders to resolve inquiries.
- Participate as a positive member of the team by cooperating with others to achieve team goals.
Governance & Risk
- Comply with established company policies, core values, and procedures.
- Create and maintain Business Process Manuals and training manuals.
The above list of key responsibilities is not exhaustive and may change based on business needs.
Required Skills
- 3-5 years of experience in financial services industry
- Good understanding of relevant Superannuation legislation
- Sound knowledge of MS Office and other software packages
- Previous administration skills data entry/high volume type role, ideally in a financial service industry
- Possess effective communication skills, both written and verbal
- Generate creative solutions to address problems and commit to follow through
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