Operational Efficiency Expert

5 hours ago


Kota, Rajasthan, India University of the People Full time

University of the People, a pioneering institution in online education, is seeking an Operational Efficiency Expert to drive process improvements across various departments. This role requires a deep understanding of business processes and the ability to collaborate with cross-functional teams to enhance efficiency and drive overall organizational performance.

About University of the People

We are a non-profit, tuition-free, American-accredited, 100% online university serving students from over 200 countries and territories. Our mission is to provide accessible higher education, transforming lives, families, communities, nations, and the world.

We welcome team members who bring creativity and innovation to their roles. As a fast-paced organization with remote teams worldwide, we're looking for self-starters who thrive in a dynamic environment.

Our university has been supported by prominent foundations, including the Gates, Hewlett, Ford Foundations, and others. We've received coverage from renowned media outlets such as the New York Times, BBC, NPR, and US News and World Report.

Job Description

This role involves evaluating, improving, and optimizing business processes to enhance efficiency and drive overall organizational performance. The ideal candidate will work closely with department heads and key stakeholders to understand their needs, challenges, and objectives.

The successful candidate will facilitate sessions and meetings to gather input, drive consensus on process improvements, and ensure alignment across the organization. They will communicate process changes, benefits, and impacts clearly to all relevant stakeholders.

Key responsibilities include conducting comprehensive analyses of current business processes to identify inefficiencies, bottlenecks, and areas for improvement. The expert will utilize data and process mapping techniques to document, assess, and optimize workflows.

They will partner with internal teams to define and implement new processes, policies, and procedures aligned with the delivery of new operational systems, developments, and tools. Additionally, they will develop and implement strategies to optimize processes, improve efficiency, and reduce operational costs.

Requirements

To be successful in this role, you will require:

  • A bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
  • Strong knowledge of process improvement methodologies such as Lean, Six Sigma, or BPM (Business Process Management).
  • Certification in Lean Six Sigma (Yellow Belt, Green Belt) or similar process improvement methodologies is a plus.
Salary and Benefits

The estimated salary for this role is ₹5 LPA to ₹9.8 LPA. In addition to a competitive salary, we offer a hybrid work arrangement with 2-3 days of in-office work per week in Mysore.



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