Digital Payment Systems Specialist

2 days ago

Ahmedabad, Gujarat, India beBeePayment Full time ₹ 15,00,000 - ₹ 18,00,000

As a seasoned expert in digital payment systems, you will be responsible for ensuring the uptime and stability of critical banking applications.

Key Responsibilities:
  • Provide advanced application and production support for digital payment systems, including UPI and retail banking platforms.
  • Monitor application health, system alerts, and perform incident management to ensure minimal downtime.
  • Analyze recurring issues and drive long-term solutions.
  • Collaborate with cross-functional teams for issue resolution and change implementation.
  • Develop support procedures, run books, and incident reports.
  • Promote compliance with industry best practices, including incident, problem, and change management.
  • Coordinate deployment activities, release validations, and post-production verification.
  • Act as a subject matter expert for payment systems and support audits and compliance-related activities.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 8-11 years of experience in application support, production support, or IT operations.
  • Hands-on experience supporting UPI platforms, retail banking applications, and payment gateways.
  • Strong understanding of banking protocols and digital payment workflows.
  • Proficiency in SQL, Unix/Linux commands, log analysis, and scripting (Shell/Python preferred).
  • Good understanding of monitoring tools, incident tracking systems (e.g., Splunk, AppDynamics, ServiceNow).
  • Excellent analytical and troubleshooting skills with a strong sense of urgency.
  • Strong communication and collaboration skills across cross-functional teams.

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