Operational Excellence Professional

1 day ago


Kanpur, Uttar Pradesh, India beBeeOperations Full time ₹ 12,00,000 - ₹ 18,00,000
Operations Manager

Job Summary:

We are seeking a skilled Operations Manager to drive operational excellence at our IVF centers. The role involves performance monitoring, compliance, process optimization, and ensuring a seamless patient experience.

Key Responsibilities:
  • Prepare operating plans & targets in line with strategic goals
  • Ensure achievement of financial & operational objectives
  • Monitor revenue, profitability & team performance against defined key results
  • Lead cost optimization and compliance initiatives
  • Oversee SOP implementation, medical record management, and audit readiness
  • Act as an escalation point for operational issues and ensure medico-legal compliance
  • Liaise with sales & marketing teams for brand visibility in local markets
  • Coordinate P&L with the corporate MIS team
  • Drive patient satisfaction, retention, and conversion metrics
Required Skills & Qualifications:
  • Strong leadership & people management skills
  • Proven ability to achieve financial targets (Revenue, EBITDA)
  • Customer satisfaction focus
  • Excellent knowledge of compliance & medico-legal requirements
  • Process-driven with attention to detail
What We Offer:

A dynamic work environment where you can grow your career and make a meaningful impact on patients' lives.



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