
Senior Branch Executive
1 day ago
Key Role & Responsibilities
- Supervise a results-driven team to manage branch profitability, ensure high-quality service and customer relationship management, operation, and risk.
- Oversight of all branch-banking objectives and overall branch supervision; achieve overall branch targets by generating business and cross sales.
- Strategic Customer Relationship Management and supervision of high-net-worth customer programs.
- Ensure the branch sales model functions as per design.
- Complaint Handling.
- Review Branch Operations reports.
- Teller operations and vault management.
- Branch Merchandising and coordination with Marketing at product level.
- Review vault register and Key Registers.
- Review Suspense and Dummy accounts.
- Ensure compliance with banking rules, regulations, and procedures.
- Periodic review of progress vs. objectives; ensure clarity of business objectives among staff.
- Adherence to sales process and operational checklists.
Preferred Candidate Profile:
- Graduate/Postgraduate degree from a recognized university.
- More than 8 years of experience in retail branch banking with a minimum of 2 years of experience as a Branch Manager in branch banking.
- Local candidates are preferred.
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