Site Operations Manager

3 days ago


Kottayam, Kerala, India beBeeOperations Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

The Role of a Shift Manager

Overall responsible for the upkeep and maintenance of Data Center operations, ensuring uptime and meeting customer requirements.

This position requires managing critical situations to achieve Service Level Agreements (SLAs).

Key Responsibilities:

  1. Leading a team of shift personnel and coordinating activities to meet deadlines.
  2. Tracking and resolving complaints within agreed SLA timeframes.
  3. Incident management and Root Cause Analysis (RCA) with timely recommendations.
  4. Asset management, including warranties, AMC, lifecycle, and capacity planning.
  5. Coordinating 5 PPM activities with OEMs to ensure 100% equipment availability.
  6. Vendor management, tracking RAT and TAT on complaints, and ensuring redundant equipment uptime.

Required Skills and Qualifications:

  • Degree in Electrical or Mechanical Engineering.
  • At least 7+ years of progressive data center and/or critical facilities experience.
  • Solid technical background, hands-on experience in data center infrastructure, and organizational skills.

Benefits:

The successful candidate will have opportunities for professional growth and development in a dynamic work environment.

They will also be part of a collaborative team that values innovation and excellence.



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