
Operations Engineer
14 hours ago
This role focuses on maintaining the stability of our production applications. Ensuring reliability, availability, scalability, and efficiency in our systems and platforms is crucial.
- Maintain high uptime and performance of production systems, applications, and infrastructure.
- Troubleshoot operational issues, providing timely escalation to stakeholders.
- Analyze root causes of recurring problems and implement permanent fixes.
- Manage configuration changes, production rollouts, and RTS & TTS with minimal impact.
- Create and maintain runbooks, standard operating procedures, and technical documentation.
- Automate workflows, monitoring, and reporting using scripts and tools.
- Collaborate with engineering teams to design reliable, scalable, and operable systems.
- Support incident response, disaster recovery, and business continuity processes.
- Promote continuous improvement initiatives around system monitoring, alerting, and incident response.
We seek candidates with:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
- At least 5 years of experience in operations engineering, site reliability engineering, or systems administration.
- Strong knowledge of Linux/Unix and/or Windows server environments.
- Experience with monitoring and alerting tools (Grafana, Datadog, Splunk, Nagios).
- Proficiency in at least one scripting/programming language (e.g., Python, Bash, PowerShell).
- Familiarity with CI/CD pipelines, deployment automation, and configuration management (e.g., Jenkins).
- Understanding of networking fundamentals (DNS, TCP/IP, load balancing, firewalls).
- Hands-on experience with cloud platforms (AWS, Azure, GCP).
This position plays a critical part in ensuring the reliability and efficiency of our production systems. We are looking for someone who can take ownership of their work and contribute to the team's success.
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