Principal Operation Project Engineer

3 weeks ago

Hyderabad, Telangana, India Cubic Transportation Systems Full time
Hiring Principal Operations Project Engineer

Experience: 15+ Years

Location: Hyderabad

Notice: Immediate to 30 Days

Key Skills:

- Production support expertise
- Root cause analysis
- System stability & performance
- Technical leadership
- Operational excellence
- Change and project management
- Tools & methodologies
- Communication skills

Key Responsibilities:

Production Support & Issue Resolution

- Lead the investigation and resolution of high-impact production software defects and configuration issues.
- Perform deep-dive root cause analysis across application, infrastructure, and integration layers.
- Collaborate with development, QA, and operations teams to implement permanent fixes and preventive measures.
- Maintain system stability through proactive monitoring, tuning, and configuration management.

Technical Leadership

- Own the technical baseline for system architecture, design, and configuration across the full lifecycle.
- Serve as the escalation point for complex technical issues affecting production environments.
- Guide junior engineers and support teams in troubleshooting and resolution techniques.
- Chair technical reviews and approve changes impacting live systems.

Operational Excellence

- Ensure systems meet performance, availability, and supportability targets.
- Develop and maintain operational documentation, including runbooks, configuration guides, and incident response procedures.
- Lead post-incident reviews and drive continuous improvement in support processes.
- Interface with customers and vendors to resolve escalated issues and align on technical solutions.

Project & Change Management

- Support deployment planning and execution, ensuring readiness and rollback strategies are in place.
- Participate in change control boards and release planning to assess operational impact.
- Contribute to proposal efforts by estimating support and maintenance requirements for new solutions.

Required Qualifications:

- Bachelors degree in Systems Engineering, Computer Science, Electrical Engineering, or related field.
- 15+ years of experience in systems engineering, with a strong focus on production support and defect resolution.
- Proven expertise in diagnosing and resolving complex software and infrastructure issues in live environments.
- Experience with monitoring tools, log analysis, and performance tuning.
- Familiarity with configuration management systems and CI/CD pipelines.
- Strong communication skills and ability to work under pressure in fast-paced operational settings.

Preferred Qualifications:

- Experience in transportation, defense, or other regulated industries.
- Knowledge of ITIL incident, problem, and change management processes.
- Familiarity with tools such as DOORS, EPDM, and All Change.
- Experience with high-availability architectures and disaster recovery planning.

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