Assistant Manager Training Specialist
3 weeks ago
Job Summary:
We are seeking an Assistant Manager Training Specialist to join our Sales Academy team in India. As an Assistant Manager Training Specialist, you will be responsible for creating engaging consumer experiences by developing and delivering training content to store teams.
Key Responsibilities:
* Develop local seasonal product learning content aligned with global and EM toolkits
* Deliver seasonal product learning content to retail teams and drive implementation
* Conduct Train the Trainers for product learning and support TTT conducted by Global or Market teams
* Create engagement opportunities for the market and adopt best practices from clusters to upskill retail & franchise teams
* Drive engagement on seasonal learning platform (Atticus) with focus on Franchise
* Drive engagement on digital learning platform (AREA) with focus on Franchise
* Use blended learning methodology to maximize training resources and tools
* Evaluate training effectiveness using qualitative and quantitative methods and established tracking systems
* Create training measurement dashboard and reporting mechanism
Key Relationships:
* India sales academy
* India Franchise team
* EM Hub team
* Global Sales Academy
* DTC- Ops, Merchandisers
* CTC- BU, Omni
Knowledge, Skills and Abilities:
* Business acumen
* Content development and instructional design
* Program delivery skills
* Train the Trainer, training delivery & facilitation skills
* Good IT skills (Word, Outlook, Excel, PowerPoint)
* Fluency in English and local language
* Good numeracy, literacy, verbal and written communication skills
* Geographical mobility
Requisite Education and Experience:
* Functional: 2-4 years of training experience with overall 5 years of work experience ideally with direct consumer selling focus
* Industry: ideally in apparel/fashion/shoes or FMCG
* Exposure: Sports, Marketing, Account Marketing
* Graduate with specialized certifications
* Qualification in Training & Development preferred
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