
Principal Software Developer
22 hours ago
Software Principal Engineer
Job DescriptionWe are seeking a highly skilled and experienced Software Principal Engineer to join our team. This role is responsible for developing sophisticated systems and software based on customer business goals, needs, and general business environment.
The successful candidate will work with product management, other engineering teams, customer success, and support to develop cutting-edge new product features and enhancements across various areas of our offerings.
Key Responsibilities:- Participate actively in detecting, remediating, and reporting on Production incidents, ensuring SLAs/SLOs are defined and met.
- Participate in on-call rotation to ensure coverage for planned/unplanned events.
- Engage with other Engineering organizations to implement processes, identify improvements, and drive consistent results.
- Work with SRE and Engineering counterparts for driving DR exercises, Game days, training, and other response readiness efforts.
- Collaborate with Service Engineering organizations to build and automate tooling, implement best practices on Observability, and manage the services in production and consistently achieve market-leading SLA.
- Improve the scalability and reliability of our systems in production.
- Automate the provisioning and maintenance of our infrastructure.
- Work independently with minimal guidance from technical leadership.
- Mentor other engineers, including design collaboration and code reviews.
We are looking for an expert who can define, measure, and improve Reliability Metrics (SLO/SLI/Error budgets). A strong background in implementing observability practices (Monitoring, Logging, Distributed Tracing etc.) preferably using Splunk and New Relic is required.
Prior experience in SRD Automation and infrastructure platforms is essential. Expertise in developing Ansible playbooks and automation for Infrastructure as Code using Terraform and Cloud Formation Templates and Python is necessary.
Experience in conducting and automating DR exercises in AWS cloud to validate RPOs and RTOs is also required.
A strong understanding and working experience with AWS components is mandatory.
Desirable Requirements- 7+ years of experience in the software engineering industry with experience supporting large-scale software systems in production.
- Experience actively detecting, remediating, and reporting on Production incidents, ensuring SLAs/SLOs are defined and met, and participating in on-call rotation to ensure coverage for planned/unplanned events.
- Certified in Cloud (AWS/Azure/GCP/Oracle) with experience using services such as computers, containers, and databases.
- Experience in Observability, creating dashboards for SLA/SLI/SLO.
- Experience in Ansible/Terraform and Python.
- A grasp of Cloud Native concepts, containerization best practices, and security awareness in Cloud is a strong plus.
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
OthersWe are an equal opportunity employer and prohibit discrimination and harassment of any kind. We strive to create an inclusive and accessible environment for candidates and employees.
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