
Enterprise Work Management Specialist
6 days ago
Job Title:
Overview:
- Lead solution design, implementation, and optimization of enterprise work management for clients.
Key Responsibilities:
- Implementation & Configuration:
- Design, configure, and optimize work projects, portfolios, programs, templates, workflows, and approval processes.
- Implement custom forms, calculated fields, reports, and dashboards tailored to client needs.
- Configure Fusion workflows to integrate with other enterprise applications (Experience Cloud, Jira, Salesforce, ServiceNow, etc.).
- Integration & API Development:
- Leverage APIs and Fusion for system-to-system integration and data automation.
- Build, test, and deploy connectors for seamless integration with enterprise ecosystems.
- Develop custom scripts or middleware where required to extend work management functionalities.
- Consulting & Advisory:
- Translate client business requirements into scalable solutions.
- Conduct discovery workshops, system design sessions, and client demos.
- Provide best-practice recommendations for governance, adoption, and change management.
- Performance Optimization & Support:
- Troubleshoot issues related to configurations, workflows, and integrations.
- Ensure system scalability, security compliance, and performance optimization.
- Conduct training sessions and create documentation for end-users, admins, and stakeholders.
Required Skills & Experience:
- Work Management Expertise:
- Minimum 3+ years hands-on experience with admin + consulting.
- Proficiency in Adobe Workfront Fusion for workflow automation and integrations.
- Strong knowledge of reporting, resource planning, custom forms, and dashboards.
- Technical Skills:
- Strong understanding of REST APIs, JSON, and scripting languages (JavaScript/Python) for customization.
- Experience with enterprise system integrations (Experience Cloud, Jira, Salesforce, SAP, MS Teams, etc.).
- Familiarity with OAuth2, API authentication, and webhooks.
- Consulting Skills:
- 5+ years of client-facing consulting experience with proven ability to manage end-to-end implementations.
- Strong project management skills with experience in Agile/Scrum or hybrid methodologies.
- Excellent communication, documentation, and stakeholder management skills.
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