
Expert ServiceNow Technical Professional
4 days ago
FedTec is seeking an experienced technical professional to provide comprehensive support for the ServiceNow platform.
Key Responsibilities:- Troubleshoot and resolve complex issues related to the ServiceNow environment.
- Perform routine maintenance tasks, system upgrades, and ensure seamless integration with other IT systems.
- Deliver exceptional support to end-users, address their questions and concerns, and foster a positive user experience.
The ideal candidate possesses in-depth knowledge of the ServiceNow platform, IT service management principles, and general IT operations. A ServiceNow Certified System Administrator (CSA) certification is required, along with 5 years of experience in Information Technology operations.
A bachelor's degree in Information Technology or Computer Science is highly valued. Strong problem-solving, customer service, and collaboration skills are essential for this role.
What We Offer:- A competitive compensation package and opportunities for career growth and professional development.
- A supportive and inclusive work environment that values teamwork and innovation.
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