Digital Operations Analyst
2 weeks ago
The Expedia Group Site Reliability Operations Insights team provides valuable customer and system insights through customer feedback, live site monitoring, and performance analysis. We focus on supporting and improving the production environment through detecting improvement opportunities, friction points, and quantifying the impact to drive prioritization with our product, technology, engineering, and conversation platform teams.
Key Responsibilities:- Customer Experience Oversight: Actively supervise customer experience through signals from customer feedback and monitoring the production environment.
- System Monitoring: Utilize Catchpoint, Splunk, and Datadog to monitor the performance and availability of all systems.
- Data Analysis: Analyze data collected from monitoring tools to identify trends, anomalies, and areas for improvement.
- Incident Management: Respond to and troubleshoot system outages or performance issues. Document incidents and follow up with post-mortem analysis.
- Performance Optimization: Work closely with other SRE team members to devise strategies to improve system reliability and performance.
- Reporting: Generate regular reports on system status, incident occurrences, and overall system health.
- 3+ Years of Experience: In the customer analytics space with a strong background in data analysis, system monitoring, and incident management.
- Technical Skills: Proficiency in SQL, Tableau, Adobe Analytics, Splunk, Datadog, and Catchpoint.
- Analytical and Quantitative Skills: Strong analytical and quantitative skills, with experience pulling, manipulating, and deriving insight off of data.
- Collaboration and Communication: Excellent written and verbal English skills, with the ability to effectively interact with employees at all levels of the organization.
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Suzuki Digital Business Analyst
2 weeks ago
Gurgaon, Haryana, India SUZUKI DIGITAL PRIVATE LIMITED Full time**About the Role:**We seek a skilled Business Analyst to bridge our Japanese clients and internal teams at Suzuki Digital Private Limited. The ideal candidate will possess N2-level Japanese, fluent English, and a background in business analysis, with 3+ years of relevant experience. This role offers opportunities to work with cutting-edge digital...
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Senior Voice Operations Manager
4 weeks ago
Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full timeJob Title: Senior Voice Operations ManagerWe are seeking a highly skilled Senior Voice Operations Manager to join our team at Wipro Digital Operations and Platforms. As a key member of our operations team, you will be responsible for leading a team of voice operations professionals and ensuring the delivery of high-quality services to our clients.Key...
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Digital Asset Coordinator
4 weeks ago
Gurgaon, Haryana, India Valvoline Global Operations Full timeValvoline Global Operations: Digital Asset Administrative AssistantAbout the RoleWe are seeking a highly organized and detail-oriented Digital Asset Administrative Assistant to join our team at Valvoline Global Operations. As a key member of our Digital Asset Management team, you will be responsible for overseeing the digital packaging asset journey, from...
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Digital Asset Coordinator
4 weeks ago
Gurgaon, Haryana, India Valvoline Global Operations Full timeUnlock Your Potential as a Digital Asset Administrative AssistantAre you a detail-oriented and organized individual with a passion for digital assets? Do you have excellent communication skills and a knack for problem-solving? We're seeking a highly motivated and flexible Digital Asset Administrative Assistant to join our team at Valvoline Global...
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Digital Asset Coordinator
4 weeks ago
Gurgaon, Haryana, India Valvoline Global Operations Full timeUnlock Your Potential as a Digital Asset Administrative AssistantAre you a detail-oriented and organized individual with a passion for digital assets? Do you have excellent communication skills and a knack for problem-solving? We're seeking a highly motivated Digital Asset Administrative Assistant to join our team at Valvoline Global Operations.About the...
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Digital Asset Coordinator
4 weeks ago
Gurgaon, Haryana, India Valvoline Global Operations Full timeValvoline Global Operations: Digital Asset Administrative AssistantAbout Valvoline Global OperationsValvoline Global Operations is a leading provider of automotive and industrial solutions, with a rich history dating back to 1866. As an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we continue to innovate and...
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Senior Voice Operations Manager
4 weeks ago
Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full timeJob Title: Senior Voice Operations ManagerWe are seeking a highly skilled Senior Voice Operations Manager to join our team at Wipro Digital Operations and Platforms.The ideal candidate will have a strong background in voice operations, team management, and people management, with a proven track record of delivering results in a fast-paced environment.Key...
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Team Lead
4 weeks ago
Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full timeJob Title: Team Manager - Voice OperationsWe are seeking an experienced Team Manager - Voice Operations to join our team at Wipro Digital Operations and Platforms.Job Summary:The Team Manager - Voice Operations will be responsible for leading a team of voice operations professionals, ensuring the delivery of high-quality services to our clients. The...
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Team Lead
4 weeks ago
Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full timeJob Title: Team Manager - VoiceWe are seeking an experienced Team Manager - Voice to join our team at Wipro Digital Operations and Platforms.Key Responsibilities:Lead a team of voice operations professionals to deliver high-quality services to our clients.Develop and implement process improvements to increase efficiency and productivity.Collaborate with...
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Digital Data Strategist
2 weeks ago
Gurgaon, Haryana, India Airtel Digital Full timeAirtel Digital is transforming into a digital force, changing how people consume entertainment and how companies manage their assets. We build products that entertain and inform, connect devices to the internet, and enable businesses to securely harness the power of their data.Sr. Product Analyst - AirtelDevelop in-depth understanding of user journeys on...
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Digital Performance Analyst
3 weeks ago
Gurgaon, Haryana, India Square Yards Full timeJob Title: Digital Performance AnalystJob Summary:We are seeking a highly skilled Digital Performance Analyst to join our team at Square Yards. As a Digital Performance Analyst, you will be responsible for analyzing various websites on their key performance metrics and evaluating performance against competitive market trends.Key Responsibilities:Analyze...
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Product Insights Analyst
4 weeks ago
Gurgaon, Haryana, India Airtel Digital Full timeAbout the RoleWe are seeking a highly skilled Sr. Product Analyst to join our team at Airtel Digital. As a key member of our product team, you will be responsible for driving business growth through data-driven insights and recommendations.Key ResponsibilitiesDevelop a deep understanding of user journeys on our digital platforms and provide actionable...
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Digital Advertising Operations Specialist
4 weeks ago
Gurgaon, Haryana, India Arting Digital Private Limited Full timeJob Title: Digital Advertising Operations SpecialistJob Summary:We are seeking a highly skilled Digital Advertising Operations Specialist to join our team at Arting Digital Private Limited. The successful candidate will be responsible for managing and optimizing our online advertising campaigns, ensuring maximum ROI and efficiency.Key Responsibilities:...
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Digital Advertising Operations Specialist
3 weeks ago
Gurgaon, Haryana, India Arting Digital Private Limited Full timeJob Title: Digital Advertising Operations SpecialistJob Summary:Arting Digital Private Limited is seeking a highly skilled Digital Advertising Operations Specialist to join our team. The ideal candidate will have a strong background in ad operations, Google Ad Exchange, and ad trafficking. Responsibilities:∙ Website monetization via various ad networks...
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Business Operations Analyst
4 weeks ago
Gurgaon, Haryana, India IGT Solutions Full timeJob Title: Business Analyst - Crew Transport ManagementLocation: Hybrid / GurugramType: Full-TimeJob Overview:We are seeking an experienced Business Analyst to join our team and lead the development of a Crew Transport Management solution for our airline client. This role is critical in ensuring the effective coordination and optimization of crew transport...
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Digital Advertising Operations Specialist
3 weeks ago
Gurgaon, Haryana, India Arting Digital Private Limited Full timeJob Title: Digital Advertising Operations SpecialistAbout the Role:Arting Digital Private Limited is seeking a highly skilled Digital Advertising Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our online advertising campaigns. Key Responsibilities:∙ Website...
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Digital Advertising Operations Specialist
4 weeks ago
Gurgaon, Haryana, India Arting Digital Private Limited Full timeJob Title: Ad Operations ExecutiveJob Summary:Arting Digital Private Limited is seeking a highly skilled Ad Operations Executive to join our team. The ideal candidate will have a strong background in digital advertising, with experience in ad serving, trafficking, and management. The successful candidate will be responsible for ensuring the smooth operation...
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Digital Advertising Operations Specialist
4 weeks ago
Gurgaon, Haryana, India Arting Digital Private Limited Full timeJob Title: Ad Operations Executive Job Summary: We are seeking an experienced Ad Operations Executive to join our team at Arting Digital Private Limited. The successful candidate will be responsible for managing and optimizing our online advertising campaigns, ensuring seamless ad trafficking and ad management across various platforms. Key...
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Digital Advertising Operations Specialist
4 weeks ago
Gurgaon, Haryana, India Arting Digital Private Limited Full timeJob Title: Ad Operations Executive Job Summary: We are seeking a highly skilled Ad Operations Executive to join our team at Arting Digital Private Limited. The successful candidate will be responsible for managing and optimizing our online advertising campaigns, ensuring seamless ad trafficking and ad management processes. Key Responsibilities: ∙...
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Business Systems Analyst
4 weeks ago
Gurgaon, Haryana, India SUZUKI DIGITAL PRIVATE LIMITED Full timeBusiness AnalystWe are seeking a highly skilled Business Analyst to bridge our Japanese clients and internal teams. As a key member of our team, you will be responsible for communicating effectively with clients and stakeholders, conducting business analyses, and ensuring successful project delivery.Key Responsibilities:Client Communication: Act as the...