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Career Launch Specialist
3 weeks ago
Are you a driven and detail-oriented professional seeking to launch your career in our industry? Our organization is looking for a highly motivated Fresher to join our team, where you will play a vital role in the end-to-end servicing of accounts.
Principal Duties/Responsibilities- KPI Management
- Deliver as per the Key Performance Indicators (KPIs) defined for the role. Maintain set Service Level Agreement (SLA) accuracy/quality, Turn-Around-Time (TAT) standards prescribed by the Business Unit.
- Manage workload/volumes and delivery expectations as per business requirement.
- Develop a sound understanding of the business process.
- Update work tracker and time tracking tools accurately and in real-time.
- Complete ad-hoc tasks as directed by Team Leader.
- Ensure adherence to compliance and operate within the guidelines of internal and external regulators.
- Operations Management/Operational Effectiveness
- Participate and contribute in team meetings.
- Proactively support key initiatives that have been delivered to implement change.
- Inform the Team Manager instantly about any feedback (including breaches/errors) found in the process.
- Relationship management
- Ensure ongoing, effective relationships with stakeholders (Internal/external).
- Minimum bachelor's degree required. Preferred Commerce or Insurance background.
- Analytical: Analytical skills refer to the ability to research, collect, interpret, analyze, and problem-solve information (includes numerical and graphical).
- Attention to Detail: Attention to detail is the ability to achieve thoroughness, accuracy, and completeness when accomplishing a task.
- Communication Skills: Communication skills refer to the ability to comprehend, articulate, and respond effectively to information in a logical manner through verbal and written mediums.
- MS Office: Having the requisite knowledge level and understanding of MS Office.
As a Fresher in our organization, you will have the opportunity to develop your skills and gain valuable experience in a dynamic and supportive environment.
We offer a competitive salary and a range of benefits to support your personal and professional growth.
Our organization values diversity and inclusion, and we are committed to creating a workplace culture that is welcoming and inclusive to all employees.
Join us and take the first step towards launching your career in our industry