Senior Client Services Lead

3 days ago

Delhi, Delhi, India beBeeDirector Full time

Unlock Your Potential as a Director of Client Services

About the Role:

MOBILISE is seeking an experienced professional to oversee client relationships in India and beyond. As a Director of Client Services, you will be responsible for setting the standard for how MOBILISE engages with senior client stakeholders, ensuring delivery teams are always ahead of the curve, and building long-term trust that drives growth.

Key Responsibilities:

  • Own relationships with senior marketing decision-makers across enterprise and fast-growth tech accounts and drive revenue growth.
  • Guide internal teams to deliver strategies, campaigns, and content that meet business needs.
  • Anticipate client requirements and bring proactive solutions.
  • Balance commercial thinking with creative sensibility - keeping margins, timelines, and impact in check.
  • Develop, coach, and grow the client services team into consultative partners.
  • Partner with agency leadership to shape proposals, pitches, and new market entries.

Requirements:

  • 12+ years in client service (agency side, B2B is a big plus).
  • Strong ability to hold a room with senior CMOs and marketing leaders.
  • Someone who can manage both detail and direction.
  • Track record of running multi-market accounts.
  • An instinct for commercial growth as much as delivery discipline.

What Success Looks Like:

• Strong retention and expansion across accounts.

• Clients that see MOBILISE as a strategic partner.

• A team that runs independently with commercial and creative judgment.

• Steady account growth with upsell and cross-sell opportunities.

• Projects delivered accurately, on time, on budget, and profitably.

• Smooth billing, receivables, and financial accuracy.

• Clients and colleagues who genuinely enjoy working with you.

Benefits:

  • Industry-leading remuneration, with optional opportunities to earn commissions.
  • Global client engagement opportunities.
  • Profit and turnover bonuses shared across the team every month and year.
  • Real recognition through awards.
  • Tenure-linked opportunities for education sponsorships, global relocations, and sabbaticals.
  • Fair and flexible paid leave policies.
  • One week of work-from-home every month for tenured associates.
  • Comprehensive health cover, provident fund at the highest slabs.
  • Continuous peer feedback and training support designed to improve.
  • Everyday perks: terrace breakfasts, rotating snacks, and festive rewards.

Why Choose Us:

100% referral-made over the past decade, MOBILISE is considered one of the finest B2B marketing agencies worldwide, retaining the trust of blue-chip brands across Singapore, India, UAE, Western Europe, and the United States.

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