Senior E-commerce Experience Specialist

3 days ago

Bareilly, Uttar Pradesh, India beBeeMerchandiser Full time ₹ 12,00,000 - ₹ 20,00,000
Key Site Merchandising Role

This strategic position focuses on optimizing onsite customer experiences, overseeing merchandising content and driving engagement through thoughtful design and execution.

The ideal candidate will have a strong grasp of e-commerce trends, customer behavior analytics, and content management systems with an enthusiasm for delivering impactful digital experiences.

Core Responsibilities:Optimized Digital Merchandising Strategy & Execution
  • Design and manage category pages, brand stores, promotional campaigns, and email content to enhance customer engagement.
  • Lead free search improvement initiatives to optimize discoverability and conversion.
Customer Experience Enhancement
  • Analyze customer behavior across search, browse, and purchase journeys to identify opportunities and resolve friction points.
  • Develop and execute strategies that elevate online customer experience and drive satisfaction.
Content Management & Web Analytics Collaboration
  • Work closely with cross-functional teams to deliver merchandising projects under tight timelines.
  • Stay current with e-commerce trends and technologies to inform merchandising decisions.
Cross-Functional Teamwork & Project Delivery Excellence
  • Work closely with cross-functional teams to deliver merchandising projects under tight timelines.
  • Ensure consistency and quality across all digital touchpoints through organized and detail-oriented execution.
Site Structure Optimization & Navigation Enhancement
  • Apply knowledge of web taxonomy and navigation to improve site structure and customer-facing attributes.
  • Support search attribute optimization to enhance product discoverability.

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