Chief IT Asset Lifecycle Manager

3 days ago

Tiruppur, Tamil Nadu, India beBeeImplementation Full time ₹ 8,00,000 - ₹ 12,00,000
Job Summary:

We are seeking an experienced professional to manage and optimize our IT asset lifecycle using the ServiceNow platform.

Key Responsibilities:
  • Hardware Asset Management (HAM):
    • Implement and maintain the ServiceNow HAM module.
    • Manage asset lifecycle from procurement to disposal, ensuring accurate tracking of hardware assets.
    • Establish workflows for asset requests, approvals, deployments, and returns.
    • Maintain an accurate Configuration Management Database (CMDB) for hardware assets.
    • Develop asset audit processes to ensure data accuracy and compliance.
  • Software Asset Management (SAM):
    • Configure and maintain the ServiceNow SAM module.
    • Track and manage software licenses, subscriptions, and usage across the organization.
    • Ensure compliance with software licensing agreements and avoid audit risks.
    • Optimize software spending by identifying unused licenses and ensuring efficient allocation.
    • Generate compliance and usage reports for stakeholders and audits.

Required Skills and Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5-7 years of experience in IT Asset Management.
  • Hands-on experience with ServiceNow HAM and SAM processes & modules.
  • Knowledge of ITIL processes, especially asset and configuration management.
  • Experience with CMDB configuration and management.

Desirable Skills and Competencies:

  • Create and manage custom scripts, workflows, and integrations using JavaScript and other relevant languages.
  • Implement and configure SAM and HAM modules to meet organizational needs.
  • Integrate ServiceNow with external systems via REST, SOAP, JDBC, and other technologies.
  • Strong understanding of software licensing models.
  • Proficiency in ServiceNow administration, including workflow configuration and customizations.
  • Analytical mindset with strong problem-solving skills.
  • Excellent communication and stakeholder management abilities.
  • Ability to prioritize tasks and manage time effectively.

Certifications (Preferred):

  • ServiceNow Certified Implementation Specialist – HAM or SAM.
  • ITIL Foundation Certification.
  • Certified Asset Management Professional (CAMP) or similar.

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