Business Systems Analyst

3 weeks ago


Pune, Maharashtra, India Bosch Full time
Job Overview

As a CRM Business Analyst at Bosch, you will play a key role in analyzing and maintaining the company's CRM/DM system. Your primary responsibility will be to ensure data integrity and make recommendations for improving the effectiveness of the company's CRM/DMS strategy.

Key Responsibilities
  • Analyze and maintain the company's CRM/DM system
  • Ensure data integrity and make recommendations for improving the effectiveness of the company's CRM/DMS strategy
  • Manage projects by creating milestones and ensuring timely completion of tasks
  • Provide technical support to internal stakeholders
  • Conduct training sessions for sales teams on how to use the company's products or services
  • Identify business opportunities based on sales team feedback and research
  • Collaborate with the sales team to understand business issues to be addressed by customer insights
  • Own test and learn timelines
  • Ability to work independently and exercise discretion in performing job duties
  • Ability to interact cross-functionally with departments and with third-party vendors while consistently meeting deadlines
  • Provide day-to-day business user support of CRM/DM systems
  • Extensive experience of working with a range of tools and packages to interrogate data and build reports
  • Experience with application integration and developing workflow and functional use cases
  • SAP SD experience is an added advantage
Qualifications

Preferred qualifications include experience working in sales and marketing or product development, as well as a strong understanding of CRM systems and data management.



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