Business Systems Analyst

5 days ago

Pune, Maharashtra, India 12542 Citicorp Services India Private Limited Full time

The role of a Business Systems Analyst at 12542 Citicorp Services India Private Limited requires a candidate to possess dual skills of an IT Business Senior Analyst and a Scrum Master. As an IT Business Senior Analyst, the individual will be responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the Technology team. The Scrum Master will be committed to the scrum methodology, agile principles, and best practices while remaining flexible and open to opportunities for the team to improve their workflow.

The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning while keeping the team aligned to Agile cadence and ceremonies.

Key Responsibilities:

  • Formulate and define systems scope and objectives for complex projects and foster communication between Product Owners, Business leaders, and Scrum Team(s).
  • Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems, and industry standards and recommends solutions.
  • Support system change processes from requirements through implementation and provide input based on analysis of information.
  • Consult with Product Owners to determine system functional specifications and provides user and operational support.
  • Run Sprint cadence – Backlog grooming, Sprint planning, Stand ups, Retrospective, etc.
  • Review and control JIRA administration and participate in creating and interpreting burndown charts, Velocity charts, and subsequent Reporting.
  • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment.
  • Act as advisor or coach to new or lower-level analysts and Scrum Masters and work as a team to achieve business objectives, performing other duties and functions as assigned.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgment and autonomy.
  • Acts as SME to senior stakeholders and/or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

Qualifications:

  • 5-8 years of relevant experience.
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills.
  • Proven interpersonal, data analysis, diplomatic, management, and prioritization skills.
  • Consistently demonstrate clear and concise written and verbal communication.
  • Proven ability to manage multiple activities and build/develop working relationships.
  • Proven self-motivation to take initiative and master new tasks quickly.
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail.

Education:

  • Bachelor's degree/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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