Business Systems Analyst
3 weeks ago
Job Title: Business Systems Analyst
Job Summary:
We are seeking a highly skilled Business Systems Analyst to join our team at PradeepIT Consulting Services Pvt Ltd. As a Business Systems Analyst, you will be responsible for analyzing and maintaining the company's CRM / DM system.
Key Responsibilities:
- Analyzing and maintaining the company's CRM / DM system
- Results oriented, will take ownership and proactively drive projects and change management through to completion
- Ensuring data integrity and making recommendations for improving the effectiveness of the company's CRM / DMS strategy
- Managing projects by creating milestones and ensuring timely completion of tasks
- Providing technical support to internal stakeholders
- Conducting training sessions for sales teams on how to use a company's products or services
- Identifying business opportunities based on sales team feedback and research
- Collaborating with the sales team to understand business issues to be addressed by customer insights
- Ability to work independently and exercise discretion in performing job duties
- Ability to interact cross-functionally with departments and with third-party vendors while consistently meeting deadlines
- Provide day-to-day business user support of CRM / DM system
- Extensive experience of working with a range of tools and packages to interrogate data and build reports
- Experience with application integration and developing workflow and functional Use Cases
- SAP SD experience will be the added advantage
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