Educational Program Assistant

5 days ago

Guntur, Andhra Pradesh, India beBeeProgramCoordinator Full time ₹ 30,00,000 - ₹ 50,00,000
Job Description

About the Role:

As a Program Coordinator, you will play a key role in supporting learners in the LATAM region by ensuring smooth delivery of our programs.

The ideal candidate will possess superior written and verbal Spanish/Portuguese skills, flexibility to work night shifts (India based), and excellent communication skills across various channels.

This position requires strong interpersonal skills, including the ability to communicate effectively with internal teams and stakeholders.

Key Responsibilities:
  • Learner Support: Respond to inquiries via email, chat, WhatsApp, and voice, providing timely and accurate resolutions to enhance learner satisfaction.
  • Stakeholder Collaboration: Coordinate with internal teams to manage program timelines and address learner concerns efficiently.
  • Process Improvement: Identify and implement enhancements to improve program delivery and learner experience.
  • Quality Control: Ensure all communications meet quality standards and brand guidelines.
Requirements:
  • Strong written and verbal communication skills in Spanish/Portuguese.
  • Ability to work night shifts (India based).
  • Excellent interpersonal and communication skills.
  • Flexibility and adaptability in a fast-paced environment.
Benefits

As a member of our team, you will have the opportunity to work with a dynamic and supportive group of professionals who are passionate about delivering high-quality education. You will also have access to ongoing training and development opportunities to help you grow in your career.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our company culture values diversity, equity, and inclusion, and we are committed to creating a work environment that is welcoming and inclusive for all employees.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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