Risk Management Strategist
15 hours ago
We are seeking a skilled Risk Management Strategist to join our team at Wells Fargo Bank. As a key member of our organization, you will play a crucial role in developing and implementing effective risk management strategies that align with the company's overall objectives.
About the RoleThe successful candidate will be responsible for managing and developing a team to handle complex customer service tasks and create initiatives to support business goals and objectives. This includes engaging internal partners associated with the Escalations functional area, identifying and recommending opportunities for process improvement, service standards, and goals within the Escalations functional area.
You will also be responsible for making decisions and resolving issues regarding internal and external client complaints, interpreting and developing Escalations policies and procedures to ensure quality and meet business objectives. Additionally, you will collaborate with Customer Service teams and first-line supervisors, interact directly with internal and external customers to resolve their inquiries and complaints, and manage the allocation of people and financial resources for aligned functional areas or business groups.
As a Risk Management Strategist, you will have the opportunity to mentor and guide talent development of direct reports and assist in hiring talent. You will also work closely with the Control Council to build stronger accountability and ownership in the control environment.
This is an exciting opportunity to join a dynamic team and contribute to the success of Wells Fargo Bank. If you are a motivated and results-driven individual with excellent leadership and communication skills, we encourage you to apply.
About UsWells Fargo Bank is committed to diversity, equity, and inclusion in the workplace. We welcome applications from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, genetic information, individuals with disabilities, pregnancy, marital status, or any other protected characteristic.
We offer a competitive salary of $140,000 - $180,000 per annum, depending on experience, plus benefits and opportunities for professional growth and development.
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