Chief Revenue Cycle Officer

3 days ago

Dombivli, Maharashtra, India beBeeRevenueCycle Full time US$ 10,00,000 - US$ 15,00,000
Revenue Cycle Director

The Director of Revenue Cycle Management (RCM) will provide strategic leadership and operational oversight for offshore billing operations, ensuring end-to-end revenue cycle performance for healthcare provider clients.

Key Responsibilities
  • Strategic Leadership: Define the vision for RCM operations in alignment with growth expectations.
  • Develop policies and workflows that optimize revenue cycle performance across specialties.
  • Partner with leadership to ensure client needs and performance goals are met.
  • Operational Management: Oversee daily operations including charge entry, payment posting, AR calling, denial management, credentialing, and reporting.
  • Implement audit frameworks to monitor accuracy and compliance.
  • Standardize reporting cadence: daily, weekly, and monthly dashboards for AR, denials, collections, and payer trends.
  • Ensure smooth onboarding of new clients into billing workflows.
  • People Leadership: Manage offshore managers and team leads to ensure accountability and career growth.
  • Build a performance-driven culture with clear KPIs and feedback mechanisms.
  • Drive recruitment, training, and upskilling initiatives.
  • Client & Stakeholder Engagement: Act as a bridge between U.S. leadership and offshore teams.
  • Participate in client calls providing updates on revenue performance and improvement initiatives.
  • Proactively identify client risks and recommend process improvements.
  • Compliance & Process Improvement: Ensure adherence to U.S. healthcare billing regulations and payer-specific requirements.
  • Monitor payer changes and regulatory updates to update internal SOPs.
  • Leverage technology to drive efficiency.

The ideal candidate has strong leadership skills and is able to motivate and develop high-performing teams. They must be detail-oriented and have excellent communication and problem-solving skills. The ability to adapt quickly to changing priorities and environment is also essential. In return, you can expect a challenging yet rewarding role with opportunities for professional growth and development.

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