IT Project Lead

1 day ago

Dombivli, Maharashtra, India beBeeProjectLead Full time US$ 1,00,000 - US$ 1,25,000
Project Lead Job Description

We are seeking a highly skilled and motivated project lead to oversee IT and managed services projects.

This role demands ownership, accountability, and the ability to balance structured execution with proactive risk management in a client-facing environment.

Job Responsibilities:
  • Lead and manage the end-to-end lifecycle of IT and managed services projects, ensuring strict adherence to scope, schedule, and budget.
  • Drive service delivery with a focus on governance, compliance, and continuous improvement.
  • Serve as the primary point of contact for critical issues, coordinating swift resolution with minimal impact to business operations.
  • Develop and maintain 24/7 coverage rosters to ensure uninterrupted service availability.
  • Oversee the preparation, review, and approval of root cause analysis documents, ensuring accuracy and timely closure.
  • Effectively manage and refine the project backlog, collaborating with stakeholders to prioritize work items aligned with business goals.
  • Anticipate risks proactively, establish mitigation strategies, and address issues before they escalate.
  • Maintain a consistent reporting cadence (weekly, monthly dashboards, progress updates) to clients and leadership.
  • Document and track all activities with high attention to detail, including meeting minutes, decision logs, and follow-ups.
Key Requirements:
  • Strong foundation in project management concepts – risk management, scope management, stakeholder management, change management, and decision logging.
  • Proven experience delivering projects in a managed services environment, including service level agreement management and governance models.
  • Expertise in Agile and Scrum methodologies with hands-on delivery experience.
  • Demonstrated ownership and accountability, driving deliverables with minimal supervision.
  • Highly organized with excellent documentation skills and the ability to maintain a structured, transparent, and reliable source of truth.
  • Strong proactive risk anticipation and mitigation capabilities.
  • Excellent client communication and relationship management skills with the ability to influence and lead conversations.
  • Flexibility to work in shift timings (evening shifts) for real-time collaboration with global clients.

About the Role:

We are committed to building the enterprise of tomorrow by leveraging expertise in novel technologies to deliver more profits for our clients while helping them deliver a better human experience.

Our core practices include enterprise cloud, product innovation, and more. We have received prestigious awards such as Inc 500 Best In Business and AI Solution Provider of the Year.

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