Mac Systems Administrator Specialist

2 weeks ago


Bengaluru, Karnataka, India Aryaka Full time

Company Overview:

Aryaka is a cutting-edge technology company that specializes in delivering innovative solutions for the modern workforce. Our team of experts is dedicated to providing exceptional support and services that exceed our customers' expectations.

Job Title: Mac Systems Administrator Specialist

Salary Range: $80,000 - $120,000 per annum, depending on experience

Job Description:

We are seeking an experienced Mac Systems Administrator to join our team. As a key member of our IT department, you will be responsible for providing technical support and administration for Macintosh systems in our enterprise environment.

Key Responsibilities:

  • Administer and provide technical support for all users and laptops with a focus on Mac, including troubleshooting hardware and software issues, system configurations, and user account management
  • Administer and maintain JAMF and Apple Business Manager to ensure efficient deployment and management of Apple devices within the organization
  • Install, configure, and update software applications across Mac and Windows platforms
  • Support Microsoft 365 applications and services, including Exchange Online, SharePoint, and Teams
  • Troubleshoot and resolve networking issues, including LAN, WAN, and wireless connectivity
  • Document and maintain system configurations, procedures, and user guides
  • Collaborate with cross-functional teams to implement technology solutions and optimize system performance
  • Prioritize and manage IT support tickets, ensuring timely resolution and escalation when necessary

Requirements:

  • Minimum of 5 years of experience providing technical support and administration for Macintosh systems in an enterprise environment
  • Proficiency in JAMF and Apple Business Manager for Mac device management and deployment
  • Demonstrated experience administering and troubleshooting complex IT servers, applications, and services
  • Strong knowledge of software and hardware installation and configuration
  • Professional experience with Windows operating systems, networking protocols, and Microsoft 365 suite
  • Knowledge of IT security best practices and compliance standards
  • Previous experience using a ticketing system for IT support management
  • Excellent communication skills, both written and verbal, with the ability to effectively interact with users at all levels of the organization
  • Strong problem-solving abilities and a proactive approach to resolving technical issues

Benefits:

  • Competitive salary range
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Rotating shifts in a 24x7 environment and on-call responsibilities

What We Offer:

Aryaka offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Our team is committed to supporting each other's success and creating a positive work environment.



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