
Senior Client Engagement Specialist
2 weeks ago
As a Research Consultant, you will play a crucial role in helping clients achieve their goals through actionable insights and expert connections.
Key Responsibilities:
- Act as the primary point of contact for inbound leads via calls, emails, and website inquiries.
- Understand client requirements and communicate how our research solutions can address them.
- Qualify leads, prepare customized proposals, and follow up to drive conversions.
- Collaborate with the team to design solutions aligned with client needs.
- Maintain accurate client records and sales pipeline updates.
- Build and nurture relationships with clients to foster repeat business and long-term engagement.
- Partner with the marketing team to provide feedback on lead quality and campaign effectiveness.
Requirements:
- Bachelor's degree in Business, Marketing, Economics, or related field.
- 1-3 years of experience in client engagement, business development, or inbound sales.
- Strong communication, presentation, and interpersonal skills.
- A consultative and solutions-oriented mindset.
- Ability to manage multiple conversations and prioritize effectively.
- Familiarity with CRM software and MS Office tools.
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