Construction Tech Support Specialist

3 days ago


Madurai, Tamil Nadu, India beBeeCustomerCentricity Full time ₹ 60,00,000 - ₹ 1,00,00,000
Job Description

We are seeking an experienced professional to join our support team as a Customer Escalations Specialist.

The ideal candidate will have excellent communication skills, an obsession for customer satisfaction, and proven experience in resolving complex issues.

  • Timely and effective resolution of customer queries, complaints, and escalations.
  • Collaboration with internal and external teams, confidently interacting with management and leadership.
  • Providing insightful feedback to internal teams on improvement areas.
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in any field.
  • Strong customer-centricity and empathy, with a drive for resolving customer issues.
  • At least 2 years of experience in customer support at a leading B2C organization.
Why Join Us?

This is a unique opportunity to make a tangible impact in the construction tech industry. You will be part of a fast-growing, innovative environment where you can lead a high-impact category in one of the fastest-growing construction tech startups.



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