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Patient Experience Coordinator

3 weeks ago

Vizag, Andhra Pradesh, India beBeeRelationship Full time ₹ 5,00,000 - ₹ 10,00,000
Transform Patient Care

As a Patient Relationship Specialist, you'll play a pivotal role in shaping the patient experience. With empathy and problem-solving skills, you'll empower patients to take control of their healthcare journey.

By coordinating with top hospitals and guiding patients through treatment options, you'll be instrumental in simplifying complex healthcare processes.

Key Responsibilities:
  • Build trust with patients by actively listening to their needs
  • Counsel patients on hospital facilities and treatment options
  • Coordinate appointment scheduling with hospitals and doctors
  • Ensure timely follow-ups and maintain accurate patient records
Requirements:
  • 1-3 years of experience in patient care or related fields
  • Excellent communication skills in English and Hindi
  • Patient-centric approach with strong empathy and problem-solving skills
  • Basic proficiency in Excel or Google Sheets (preferred)