Operational Transaction Coordinator

5 days ago


Delhi NCR Noida Gurgaon Gurugram, India beBeeTransaction Full time ₹ 1,04,000 - ₹ 1,30,878
Job Role Overview

The Process Associate role is an excellent opportunity to work in a fast-paced environment where you will be responsible for processing transactions efficiently and effectively.

Duties and Responsibilities:
  • Process transactions according to established Standard Operating Procedures (SOPs).
  • Verify and enter data accurately and promptly.
  • Respond to client inquiries via email, chat, or phone as required.
  • Meet deadlines and complete tasks within specified Service Level Agreements (SLAs).
  • Maintain confidentiality and integrity of sensitive information.
  • Collaborate with team members to resolve process-related issues.
  • Identify areas for process improvement and escalate as necessary.
  • Prepare and maintain reports and logs as needed.
Qualifications and Skills:
  • Bachelor's degree in any field.
  • 0–2 years of experience in Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), or Operations (freshers welcome).
  • Strong communication and interpersonal skills.
  • Familiarity with Microsoft Office applications (Excel, Word).
  • Ability to work flexible shifts, including rotational shifts.
  • Excellent attention to detail and problem-solving abilities.


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