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Operations Supervisor

1 month ago

Bengaluru, Karnataka, India Otis College of Art and Design Full time
Job Summary

We are seeking an experienced professional to supervise a team in our new in-house shared service center supporting South Asia and other parts of the world. The supervisor will be responsible for managing a team during their shift, ensuring team members deliver performance that meets or exceeds the Service Level Agreement in terms of quality and efficiency.

Key Responsibilities:
  • Exposure to processes such as Disbursements/Error Codes Management/Helpdesk Phase/Invoice Entry/PO Requisition/Vendor Master/Catalog Management
  • Data entry of invoices in JDE Receiver and/or Data entry of PO requisition in the JDE Procurement module in a fast-paced, high volume, financial shared services environment
  • Proficient in JD Edwards and all Microsoft Office applications
  • Able to enter information accurately and efficiently
  • Accurate processing of invoices through compliance, approval verification, and quality control review
  • Standardize processes to achieve and exceed stated objectives
  • Ensure relevant PTP financial controls are operating as designed (SOX compliance)
  • Attention to detail is imperative to provide the highest level of quality
  • Easily adjust to new and changing situations and business needs
Requirements
  • Team efficiency metrics
  • Team quality metrics
  • Team issue resolution time
  • CUSTOMER satisfaction
  • Process improvement identification and implementation

The salary for this position is estimated to be around $60,000 per year, depending on location and experience.

At Otis, we offer a competitive compensation package, including a base salary, bonuses, and benefits such as health insurance, retirement plans, and paid time off. We also provide opportunities for career growth and development, as well as a dynamic and inclusive work environment.

This role requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional results. If you are a motivated and results-driven individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.