Senior Team Manager

2 days ago


Erode, Tamil Nadu, India beBeeTeamLead Full time ₹ 75,00,000
Leadership Opportunity

We are seeking a seasoned professional to assume the role of Team Lead.

About the Role:

  • Oversee management of bank staff and outsourced staff, driving operational excellence and customer satisfaction.
  • Develop in-depth knowledge of inbound and outbound contact centre processes.
  • Manage vendors, billing, cross-selling, sales targets, service levels, escalations, complaints, training, quality, NPS, and email/chat teams.

Requirements:

  • Graduate (Any Specialisation) or Post Graduate (Any Specialisation) with relevant experience.

Why Choose Us:

We offer a dynamic work environment, opportunities for growth, and a chance to make a real impact. If you're passionate about leadership and customer-centricity, we encourage you to apply.


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