
Lead Maintenance Specialist
2 weeks ago
Job Overview
">- The Shift Engineer is responsible for ensuring that all technical services are maintained operational during shift duty.
- This includes managing entire technical assets, building engineering teams, and supporting Property Managers/Assistant Property Managers with coordinating technical issues with clients and occupants.
Key Responsibilities
">- Manage and maintain electromechanical/utilities services at the site with the help of technicians.
- Prepare and implement planned preventive maintenance (PPM).
- Conduct regular site inspections to check for risk/defects areas.
- Review subordinate staff work and provide guidance when needed.
- Ensure documentation, checking, and follow-up of assets under defect liability period and AMC/CAMC in a tracker.
- Hire, train, and develop shift engineers/supervisors and maintenance staff.
- Formulate suitable budgeting controls and monitor SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance.
- Cooperate, coordinate, and communicate with other departments to ensure good customer experience and take customer feedback after every service request/complaint and share feedback points with the team for improvement of services.
- Manage and participate in events/parties/CSR activities, general maintenance, and guest handling.
- Maintain service level agreements and keep performance indicator scores above excellence.
- Ensure timely renewal of agreements, submission of invoices, and follow-ups for payments.
- Oversee all vendor quotations and invoices.
- Ensure proper signoffs for attendance and all required details for cost sheet submission.
- Schedule monthly vendor meetings to discuss daily matters and ensure corrective actions are taken for the same.
- Plan and implement energy conservation.
- Prepare monthly readings sheets with occupants and ensure all check-sheets and logbooks are being filled properly as per schedule.
- Maintain history cards for all equipment.
- Attend major complaints and escalate to seniors, coordinate with technical staff if necessary.
- Ensure work permits are in place and safe working practices/procedures are followed.
- Assist Property Managers/Assistant Property Managers/Technical Managers in conducting risk assessments of building operations and work towards mitigation of highlighted inherent risks and in conducting root cause analysis in case of system failure and breakdowns.
- Create corrective, preventive, and emergency response action plans.
- Participate in evacuation drills and be part of ERT/QRT teams.
- Maintain engineering and other reports like DMR and MMR.
- Work closely with regional RO/HO/SME/training teams and ensure closures of all required reports.
- Facilitate services under the slogan No Safety No Work.
Reporting Structure
">You will be working with our operations team and reporting to the Property Manager/Technical Manager.
">Requirements
">- Be analytical and meticulous.
- Coordinate with various teams.
- Paying attention to detail and having excellent problem-solving skills.
- Using logic to trouble shoot problems; and assign and monitor maintenance projects.
- Having a good knowledge of working procedures.
Qualifications
">- Have a degree/diploma in electrical or any equivalent.
- Have minimum 35 years of work experience in real estate/hotel/construction industry.
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