ServiceNow Engineer
1 day ago
We are seeking a highly skilled ServiceNow Engineer to join our team at Entiovi Technologies Private Limited. As a key member of our engineering team, you will play a crucial role in designing, implementing, and optimizing customized ServiceNow solutions that meet the complex needs of our clients.
**Responsibilities:**
- Design and develop customized ServiceNow solutions to align with business requirements.
- Implement and configure key ServiceNow modules, including Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, IT Cost Management, Discovery, Orchestration, ITOM, and more.
- Customize workflows, forms, and business rules for different ServiceNow applications to automate and improve business processes.
- Develop integrations with other enterprise systems/applications using REST, SOAP APIs, and other integration methods.
- Understand and implement ServiceNow integration architecture to ensure seamless data flows between ServiceNow and other systems.
- Develop and customize ServiceNow API-based solutions for various integration and automation tasks.
- Maintain the ServiceNow platform by performing regular user administration, application configuration, and troubleshooting.
- Ensure smooth platform operation by monitoring and resolving technical issues.
- Perform system upgrades, patching, and implementation of new releases of ServiceNow.
- Utilize ServiceNow's scripting language, JavaScript, to customize and extend platform functionalities.
- Develop Business Rules, Client Scripts, UI Policies, UI Actions, and Scheduled Jobs to enhance the platform's automation capabilities.
**Requirements:**
- 4 years of experience specifically working with the ServiceNow software suite.
- Strong experience in ServiceNow platform configuration and customization.
- ServiceNow Administrator-level training or equivalent hands-on experience.
- A deep understanding of the ServiceNow data model and its integration with other systems.
- Familiarity with ServiceNow integrations, including knowledge of APIs, web services (REST/SOAP), and integration patterns.
- Solid understanding of ITIL processes and best practices, with knowledge of ITOM being a plus.
- Ability to work with cross-functional teams, manage multiple tasks concurrently, and prioritize effectively.
- Experience in agile project management and delivering solutions in iterative cycles.
- Ability to build, present, and communicate solutions to management and other stakeholders clearly and concisely.
**Salary Range:** $80,000 - $110,000 per annum, depending on qualifications and experience.
If you are passionate about delivering high-quality ServiceNow solutions and have the skills to match, we would love to hear from you
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