ServiceNow Engineer

1 day ago


Delhi, Delhi, India ENTIOVI TECHNOLOGIES PRIVATE LIMITED Full time
Job Title: ServiceNow Engineer

We are seeking a highly skilled ServiceNow Engineer to join our team at Entiovi Technologies Private Limited. As a key member of our engineering team, you will play a crucial role in designing, implementing, and optimizing customized ServiceNow solutions that meet the complex needs of our clients.

**Responsibilities:**
  • Design and develop customized ServiceNow solutions to align with business requirements.
  • Implement and configure key ServiceNow modules, including Incident Management, Problem Management, Request Management, Change Management, Performance Analytics, Asset Management, Release Management, IT Cost Management, Discovery, Orchestration, ITOM, and more.
  • Customize workflows, forms, and business rules for different ServiceNow applications to automate and improve business processes.
  • Develop integrations with other enterprise systems/applications using REST, SOAP APIs, and other integration methods.
  • Understand and implement ServiceNow integration architecture to ensure seamless data flows between ServiceNow and other systems.
  • Develop and customize ServiceNow API-based solutions for various integration and automation tasks.
  • Maintain the ServiceNow platform by performing regular user administration, application configuration, and troubleshooting.
  • Ensure smooth platform operation by monitoring and resolving technical issues.
  • Perform system upgrades, patching, and implementation of new releases of ServiceNow.
  • Utilize ServiceNow's scripting language, JavaScript, to customize and extend platform functionalities.
  • Develop Business Rules, Client Scripts, UI Policies, UI Actions, and Scheduled Jobs to enhance the platform's automation capabilities.


**Requirements:**
  1. 4 years of experience specifically working with the ServiceNow software suite.
  2. Strong experience in ServiceNow platform configuration and customization.
  3. ServiceNow Administrator-level training or equivalent hands-on experience.
  4. A deep understanding of the ServiceNow data model and its integration with other systems.
  5. Familiarity with ServiceNow integrations, including knowledge of APIs, web services (REST/SOAP), and integration patterns.
  6. Solid understanding of ITIL processes and best practices, with knowledge of ITOM being a plus.
  7. Ability to work with cross-functional teams, manage multiple tasks concurrently, and prioritize effectively.
  8. Experience in agile project management and delivering solutions in iterative cycles.
  9. Ability to build, present, and communicate solutions to management and other stakeholders clearly and concisely.


**Salary Range:** $80,000 - $110,000 per annum, depending on qualifications and experience.

If you are passionate about delivering high-quality ServiceNow solutions and have the skills to match, we would love to hear from you

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