ServiceNow Solutions Consultant

4 days ago


Delhi, Delhi, India PamTen Inc Full time

PamTen Inc is seeking a highly skilled ServiceNow Business Analyst to join our team. This full-time role is open to remote work and offers an attractive salary of $120,000 - $180,000 per year.

Job Description

The ServiceNow Business Analyst plays a critical role in working with key project stakeholders and requestors to capture business and user requirements. They collaborate closely with the Platform Support and Development teams to ensure requirements are understood, developed, tested, and delivered to specification. The ideal candidate possesses sound foundational and technical knowledge of the ServiceNow platform and applications, a detailed understanding of the business users represented, and the ability to describe business and user requirements in a manner that enables system administrators, application developers, and quality assurance engineers to understand and estimate the relative effort, and deliver business functionality.

Responsibilities:
  • Represent project stakeholders throughout planning, development, and release processes.
  • Own the relationship with project stakeholders and requestors to identify, model, and document business, process, and data requirements.
  • Provide training to stakeholders and requestors on various uses of the ServiceNow platform.
  • Work with Platform Support and Development teams to develop level-of-effort and release estimates.
  • Support the Platform Team in understanding business and test requirements.
  • Translate technical complexities to project stakeholders, ensuring understanding of design decisions.
  • Chair and coordinate all business stakeholder meetings as well as executive stakeholder meetings.
  • Participate and provide input in all architectural processes and discussions.
  • Owning the business analysis model and consistently driving improvements.
Requirements:

To succeed in this role, you will bring strong technical foundation and knowledge of the ServiceNow platform, highly proficient analysis skills, exceptional communication skills, and the ability to develop and forge strong relationships and build consensus among competing stakeholders. A minimum of 7 years of experience as a Business Analyst and 3+ years of ServiceNow experience are required.

Why You'll Thrive Here:

You'll have the opportunity to work with a talented team of professionals who share your passion for delivering high-quality solutions. At PamTen Inc, we offer a dynamic and supportive work environment that fosters growth and innovation. If you're looking for a challenging and rewarding career opportunity, apply today



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