Expertise in Knowledge Management and Training

1 day ago

Thāne, Maharashtra, India beBeeKnowledgeTransfer Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Title: Knowledge Transfer & Management Specialist

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This is a unique opportunity to drive knowledge-sharing excellence across the organization. We are seeking an experienced professional to lead and manage end-to-end knowledge transfer and functional process training.

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The successful candidate will design and implement comprehensive roadmaps for knowledge transfer and management, ensuring critical process knowledge is captured, standardized, and effectively disseminated across teams during transitions and platform changes.

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We require someone with strong analytical skills to assess training effectiveness and drive continuous improvement. Additionally, they must be able to manage multiple training projects in a fast-paced, global environment.

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Key Responsibilities:

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  • Develop and maintain training content, manuals, and e-learning modules for various platforms, including Oracle Financials, MSD, Invevo, SuccessFactors, and HR Systems.\
  • Conduct engaging training sessions for new hires, upskilling, and process changes, both virtually and in-person.\
  • Ensure training programs are tailored to various roles within the organization.\
  • Establish a structured review cycle to keep training materials aligned with system updates, process changes, and compliance requirements.\
  • Promote a culture of compliance, accuracy, and operational excellence within the organization.\
  • Track training effectiveness through assessments, feedback, and performance metrics, refining content, delivery methods, and learning formats as needed.\
  • Provide regular reports to leadership on training impact, participation, and continuous improvement opportunities.\\/ul\

Required Skills and Qualifications:

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  • 6+ years of experience in Shared Services Organization/GBS/GCC, with 3+ years in training or learning & development roles.\
  • Exceptional understanding of critical success factors for GBS as a reliable, effective, and efficient business service provider.\
  • Familiarity with compliance, audit requirements, and internal controls.\
  • Strong working knowledge of Oracle Financials, MSD, Invevo platforms, SuccessFactors, and HR Systems.\
  • Experience with Learning Management Systems (LMS) and e-learning tools.\\/ul\

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