Pune Senior Operations Associate
4 days ago
Job Title: Senior Billing Analyst Operations Role
Job Description:
We are looking for a Senior Billing Analyst to join our Operations team in Pune. As a key member of the team, you will be responsible for ensuring accurate and timely billing, as well as the efficient release of payments to carriers and vendors in a logistics and freight broking environment.
Key Responsibilities:
- Process and validate customer invoices, ensuring accuracy in billing details.
- Manage communications with carriers and internal teams to resolve discrepancies.
- Audit and process invoices billing based on shipment documents.
- Research billing issues, escalating problems as needed.
- Prioritize and resolve urgent billing tasks in a time-sensitive environment.
- Assign supporting documents, classification into a supporting documents that goes with invoices as and when required.
- Upload and send invoices through client systems while maintaining professional communication with all stakeholders.
Requirements:
- Sr. Associate - 2-3 years of experience in billing or a similar role BUT MANADATE to have B.COM Degree
- Strong attention to detail and organizational skills.
- Proficiency in Microsoft Excel (including XLOOKUP), Word, and Outlook.
- Ability to work independently and manage multiple tasks simultaneously.
- Strong verbal communication and customer service skills.
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