Pune Senior Operations Associate

4 days ago


Pune, Maharashtra, India WNS Global Services Full time

Job Title: Senior Billing Analyst Operations Role

Job Description:

We are looking for a Senior Billing Analyst to join our Operations team in Pune. As a key member of the team, you will be responsible for ensuring accurate and timely billing, as well as the efficient release of payments to carriers and vendors in a logistics and freight broking environment.

Key Responsibilities:

  • Process and validate customer invoices, ensuring accuracy in billing details.
  • Manage communications with carriers and internal teams to resolve discrepancies.
  • Audit and process invoices billing based on shipment documents.
  • Research billing issues, escalating problems as needed.
  • Prioritize and resolve urgent billing tasks in a time-sensitive environment.
  • Assign supporting documents, classification into a supporting documents that goes with invoices as and when required.
  • Upload and send invoices through client systems while maintaining professional communication with all stakeholders.

Requirements:

  • Sr. Associate - 2-3 years of experience in billing or a similar role BUT MANADATE to have B.COM Degree
  • Strong attention to detail and organizational skills.
  • Proficiency in Microsoft Excel (including XLOOKUP), Word, and Outlook.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Strong verbal communication and customer service skills.


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