Pune Operations Senior Associate

4 weeks ago


Pune, Maharashtra, India WNS Global Services Full time

Job Summary:

We are seeking a highly skilled Senior Associate to join our Operations team in Pune. The successful candidate will be responsible for handling tasks related to the order to cash process, including collections, cash application, and dispute management.

Key Responsibilities:

  • Understand and apply the principles of the order to cash process.
  • Handle tasks allocated independently, ensuring compliance with TAT and accuracy.
  • Collectors: Voice calling, dispute management, and customer account reconciliation.
  • Cash Applicators: Cash application, account reconciliation, dispute management, and voice calling (optional).

Qualifications:

Bachelor of Commerce degree.

Ability to work in the ANZ shift (5:30 am shift).



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