Enterprise HPC Infrastructure Solutions Specialist

24 hours ago

Gurgaon, Haryana, India beBeeHpc Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Summary:

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High-Performance Computing experts are sought after to provide operational support, plan and perform maintenance activities, assess customer environments for performance and design issues, and troubleshoot complex infrastructure issues.

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Key Responsibilities:

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  • Operational support for incident, problem, and change management activities.\
  • Maintenance planning and execution for HPC infrastructure smooth operation.\
  • Customer environment assessment for performance and design issues, proposing resolutions to improve system efficiency.\
  • Troubleshooting of complex infrastructure issues, implementation of solutions, and subject matter expert escalation point.\
  • Detailed documentation creation and maintenance of HPC infrastructure and related processes.\
  • Expertise in storage technologies and HPC-related issues, communication with vendors to resolve storage issues and improve system reliability.\
  • Customer and internal team communication for transparency and timely issue resolution.\
  • Participation in on-call rotation for 24/7 critical HPC infrastructure support.\
  • Requirements:\
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    • Bachelor's degree or equivalent in Information Systems or a related field.\
    • 5+ years of expert-level experience managing infrastructure in high-performance computing environments.\
    • 1+ year experience with Nvidia DGX preferred.\
    • Experience with HPC schedulers (e.g. SLURM, PBS, Torque).\
    • Experience configuring, maintaining, and troubleshooting Kubernetes.\
    • Experience with storage technology (e.g. Ceph, Vast Data Platform) and distributed file systems (e.g. Lustre, GPFS, NFS, GlusterFS).\
    • Experience with machine learning or data science workflows in HPC/AI environments.\
    • Advanced experience with Linux operating systems.\
    • Experience with Nvidia/Mellanox switches a plus.\
    • Experience with ethernet and InfiniBand networking a plus.\
    • 1+ year working with monitoring platforms (e.g. Prometheus, Grafana); Elastic Observability experience is a bonus.\
    • 1+ year working with enterprise ITSM systems (ServiceNow is a bonus).\
    • Experience with automation tools such as Ansible, Puppet, or Chef is a plus.\
    • Managed Services or consulting experience is required.\
    • Strong background in customer service.\
    • High-level problem-solving and communication skills.\
    • Strong oral and written communication skills.\
    • Related network certifications are a bonus.\

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