Principal User Experience Strategist

2 days ago

Bengaluru, Karnataka, India beBeeExperience Full time ₹ 30,00,000 - ₹ 50,00,000
Job Title: Principal Experience Designer

This role is ideal for a seasoned product designer who can drive strategic design work and lead teams to improve product experiences across the service management suite.

Key Responsibilities:
  • Lead strategic vision and conceptual design outcomes to drive opportunities across the service management landscape
  • Apply systems thinking and ability to understand complex relationships between various products, channels, features to drive better design outcomes
  • Have a strong skillset in visual and interaction design which enables you to visually communicate your work for influence and impact
  • Drive alignment with executive stakeholders around your ideas
  • Create new experience models to help JSM implement emerging capabilities such as AI, video, and more
Requirements:
  • 12+ years of product design experience, with a focus on complex systems, enterprise SaaS, or scalable design solutions
  • Deep expertise in systems design thinking, with a proven track record of creating and extending scalable design, models, patterns, and frameworks across organizational boundaries
  • Excellent problem-solving and analytical thinking skills using research, data insights, and design thinking to drive user-centered outcomes
  • Exceptional skill in employing storytelling and design to bring clarity to complex and abstract topics when communicating with stakeholders
What We Offer:

We provide a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.

About Us:

We believe that the unique contributions of all our team members create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

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