Customer Service Associate
4 weeks ago
Hybrid Work Model Opportunity
JobeeStaan Placement Services is seeking a skilled Customer Service Associate to join our team in Bengaluru.
The ideal candidate will have a strong background in contact centers and inbound voice processes, with excellent English communication skills, both written and verbal. Proficiency in Hindi is also a must.
Responsibilities:
- Handle customer inquiries and grievances via voice calls, emails, and chats
- Provide timely and effective resolutions to customer issues
- Collaborate with team members to achieve sales targets and customer satisfaction goals
- Participate in regular training sessions to enhance skills and knowledge
Requirements:
- High School Certificate with a minimum of 1+ year of experience in a contact center/BPO
- Excellent English communication skills, both written and verbal
- Good understanding of customer queries and grievances
- Ability to work in a fast-paced environment
Interview Process:
- HR Round: Basic Screening
- Group Discussion: Google Meet (VC)
- Online Grammar Test
- Ops Round with Manager/DGM
Benefits:
- Laptop provided by the company
- Medical claim and other employee benefits
- Opportunities for growth and development
How to Apply:
- Please contact us to express your interest
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