Customer Service Representative
1 day ago
We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through phone interactions.
About the Role:This is a full-time on-site opportunity that involves contacting potential clients over the phone, managing inquiries, and providing information about our services. Daily tasks will include maintaining updated client databases, following up on leads, handling outbound and inbound calls, and offering outstanding customer service.
Responsibilities:- Utilize strong verbal communication skills and demonstrate excellent phone etiquette to engage with clients effectively.
- Maintain efficiency in managing multiple phone calls and prioritize tasks to meet deadlines.
- Develop and maintain strong client relationships by providing personalized support and addressing their needs promptly.
- Proficiently use CRM software to update client information and track interactions.
- Familiarity with architecture and interior design principles is beneficial but not required.
- Ability to work independently and collaboratively as part of a team to achieve shared goals.
- Possess a high school diploma or equivalent, and additional qualifications in sales or customer service are advantageous.
In this role, you will have the opportunity to develop your skills and contribute to the success of our organization. We offer a supportive work environment and opportunities for growth and development.
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