Retail Store Operations Manager

2 days ago


Delhi NCR, India beBeeOperations Full time ₹ 9,00,000 - ₹ 12,00,000
Store Operations Manager

We are seeking an experienced Store Operations Manager to lead our store operations team.

About the Role:

  • Drive end-to-end store operations, including receiving, inventory management, outbound logistics, and returns.
  • Manage a team of up to 100 store staff and delivery personnel, providing training and delegating work as needed.
  • Mentor the team to deliver superior customer service and experience.
  • Ensure Service Level Agreements (SLAs) adherence and take responsibility for store metrics.
  • Adhere to Standard Operating Procedures (SOPs), checklists, and defined processes, maintaining records and registers as required.
  • Maintain quality standards in accordance with company-defined benchmarks.

Requirements:

  • Strong knowledge of inventory management, including inward, outward, write-off, and cycle counting in F&V/FMCG categories.
  • Experience managing a team of at least 100 store employees.
  • Excellent communication skills.
  • Candidates must have experience in Large Format Retail/FMCG/E-commerce environments.
  • Good presentational skills.
  • Minimum 4 years of experience as a Store Incharge.
  • Minimum 2 years of experience as a Store Supervisor.
  • Immediate joiners welcome.

Additional Requirements:

  • Candidates must be graduates with a minimum qualification of 10+2.
  • Will to work in any shift (morning, day, night).
  • Willingness to work at any location within Delhi/Gurgaon/Chandigarh Tri-City.


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