Successful Customer Service Representative

20 hours ago

Gulbarga, Karnataka, India beBeeCustomerService Full time ₹ 32,000
Job Description

We are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing top-notch service to our clients via phone, email, and chat.

As a Customer Support Specialist, you will be the primary point of contact for our clients, responding to their inquiries, resolving issues, and ensuring their satisfaction with our products and services.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and chat.
  • Respond to client inquiries in a timely and professional manner.
  • Resolving issues and concerns in a fair and efficient way.
  • Work collaboratively with internal teams to resolve complex issues.

Required Skills and Qualifications

To succeed as a Customer Support Specialist, you will need:

  • High secondary or 10+2 diploma with 3 years' experience in a related field; OR any stream graduate degree with 1 year of experience.
  • Strong computer skills, especially proficient in Microsoft Office, Outlook, and other Internet-based tools.
  • Excellent oral and written communication skills;
  • An unerring attention to detail;
  • The ability to multitask, answering numerous chats/calls and navigating smoothly between both mediums.

Benefits

As a valued member of our team, you can expect:

  • Transportation allowance.
  • Canteen Subsidy.
  • Night Shift allowance as per process.
  • Schedule Adherence Bonus.
  • Health Insurance.
  • Tuition Reimbursement.
  • Incentive components campaign wise.
  • Work Life Balance.
  • Rewards & Recognition.
  • Internal movement through IJP.

Others

Why Work with Us?

  • Be part of a dynamic team that is passionate about delivering exceptional customer service.
  • Enjoy a fast-paced and challenging work environment.
  • Grow professionally and personally with opportunities for advancement and skill development.

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