Operations Specialist

1 week ago

Shimoga, Karnataka, India beBeeOperations Full time ₹ 60,00,000 - ₹ 1,20,00,000
About the RoleWe are seeking a seasoned Operations Specialist to join our team. This individual will be responsible for providing end-to-end support for various business functions, including recruitment, learning management, performance management, and succession planning.Main ResponsibilitiesThis role will involve:
  • Recruitment Support
    • Manage job requisitions, candidate tracking, interview scheduling, offer approvals, and hiring workflows.
    • Troubleshoot user issues related to recruitment processes and access permissions.
    • Support configuration changes such as recruiting templates, interview guides, candidate statuses, and workflow approvals.
    • Maintain integrations with external job boards and other systems to ensure data consistency.
    • Generate and analyze recruitment reports to assist in talent acquisition strategies.
  • LMS Support
    • Manage LMS user issues, including course enrollments, assignment completions, content delivery, and certification tracking.
    • Troubleshoot LMS content errors, enrollment failures, and learner access problems.
    • Configure learning paths, catalogs, compliance courses, and user roles to optimize training delivery.
    • Generate, customize, and distribute reports detailing learner progress, course completion, certification status, compliance metrics, and training ROI.
  • Performance & Goals Management (PMGM) Support
    • Support the entire performance management lifecycle, including goal setting, mid-year and year-end reviews, calibrations, and appraisal workflows.
    • Troubleshoot performance form access, submission issues, and workflow bottlenecks.
    • Assist in configuring review templates, goal categories, rating scales, and approval matrices in coordination with HR.
  • Succession Planning Support
    • Support talent review and succession planning processes by maintaining talent pools, readiness ratings, and development plans.
    • Troubleshoot succession planning workflows and access rights, ensuring data confidentiality and role-appropriate visibility.
  • Career Development Support
    • Assist in managing career development plans, competency frameworks, mentoring programs, and career path simulations.
    • Troubleshoot issues related to development goal setting, progression tracking, and employee self-service tools.
  • General Support and Collaboration
    • Handle and prioritize support tickets via ITSM or helpdesk tools, ensuring timely resolution within agreed SLAs.
    • Liaise with HR, IT, and SAP support teams for issue escalation and coordination.
RequirementsThe ideal candidate will possess:
  • Strong technical skills
  • Excellent analytical and problem-solving abilities
  • Effective communication and interpersonal skills
  • Ability to work in a fast-paced environment
BenefitsThis role offers:
  • Ongoing training and professional development opportunities
  • A collaborative and dynamic work environment
  • Competitive salary and benefits package
How to ApplyInterested candidates should submit their application, including a detailed resume and cover letter, highlighting their relevant experience and skills.

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