
Customer Experience Champion
10 hours ago
We are seeking a proactive and customer-focused individual to handle our international customer support operations.
The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional manner.
- Handle inbound and outbound customer communication via email, chat for international customers in English.
- Resolve customer queries related to products, services, orders, payments with accuracy and efficiency.
- Maintain a positive, empathetic, and professional attitude towards customers at all times.
- Update customer records and interactions in CRM systems accurately and timely.
- Coordinate with internal teams (Sales, Technical, Logistics) to resolve customer issues effectively.
- Monitor customer feedback and report recurring issues to management for process improvement.
- Meet individual and team performance metrics, including response time, customer satisfaction score (CSAT), and resolution time.
- Ensure compliance with international communication protocols, data privacy regulations, and company policies.
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Customer Experience Representative
1 week ago
Ghaziabad, Uttar Pradesh, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 70,00,000Job Title: Customer Experience RepresentativeJob Description:We are seeking a highly skilled Customer Experience Representative to join our team. In this role, you will be responsible for handling customer inquiries and issues via phone.Key Requirements:Excellent English communication skillsExperience in international voice processes or customer...
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Customer Experience Manager
1 day ago
Ghaziabad, Uttar Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 15,00,000Key Position Overview:This is an excellent opportunity for a dedicated professional to excel in a customer-centric role. The selected individual will be responsible for delivering exceptional service and ensuring complete customer satisfaction.Primary Responsibilities:Provide prompt and effective support to customersIdentify and resolve customer complaints...
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Customer Experience Advocate
1 week ago
Ghaziabad, Uttar Pradesh, India beBeeService Full time ₹ 50,00,000 - ₹ 80,00,000Customer Service Specialist Job DescriptionJob Summary:Deliver outstanding customer service and enhance the overall customer experience.Handle customer support inquiries in a timely, professional manner and provide effective solutions to issues.Maintain excellent phone etiquette and communication skills to ensure seamless customer interactions.Key...
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Customer Experience Ambassador
4 days ago
Ghaziabad, Uttar Pradesh, India beBeeSupport Full time ₹ 26,000 - ₹ 36,000Customer Support SpecialistThis is a full-time role for a Customer Service Representative in AHMEDABAD. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience.Key responsibilities include:Addressing customer inquiries and...
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Customer Experience Specialist
1 day ago
Ghaziabad, Uttar Pradesh, India beBeeCustomerService Full time ₹ 19,000 - ₹ 23,000Exceptional customer service is at the forefront of our mission. We are seeking a dedicated and passionate professional to fill the role of Customer Service Representative.About the PositionResponsibilities include handling inbound calls, resolving customer queries in a timely and professional manner, and ensuring their satisfaction with our...
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Customer Experience Specialist
3 days ago
Ghaziabad, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 50,00,000 - ₹ 80,00,000Customer Support RepresentativeWe're seeking a skilled professional to deliver exceptional customer experiences. If you have strong communication skills and a passion for problem-solving, we'd like to hear from you!The ideal candidate will be responsible for responding to customer inquiries in a timely and efficient manner.You'll provide technical assistance...
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Customer Experience Director
2 days ago
Ghaziabad, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 1,55,52,000 - ₹ 1,68,96,000Job Title: Customer Experience DirectorAbout the Role:As a seasoned professional, you will oversee and optimize support operations to ensure customer satisfaction. Leading and managing a team of support specialists, you will focus on delivering exceptional support and technical assistance to our customers.This role involves ensuring a high-quality customer...
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Customer Experience Specialist
1 week ago
Ghaziabad, Uttar Pradesh, India beBeeProblemSolver Full time ₹ 6,00,000 - ₹ 8,50,000Job Title: Customer Care RepresentativeWe are seeking a proactive and customer-focused professional to handle customer care calls, resolve queries, process orders from online platforms, and ensure excellent post-sales support.Key Responsibilities:Handle inbound and outbound customer care calls in a professional and polite manner.Address customer queries,...
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Customer Experience Associate
6 days ago
Ghaziabad, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 10,00,000Job OverviewWe are seeking a skilled Customer Experience Associate to manage customer inquiries, provide support via chat and email, and ensure high levels of customer satisfaction.Key ResponsibilitiesDeliver exceptional customer service through multiple communication channels.Resolve customer issues in a timely and professional manner.Work effectively...
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Customer Experience Specialist
6 days ago
Ghaziabad, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 25,00,000 - ₹ 55,00,000We are seeking a skilled and motivated professional to fill a Customer Support Role within our team. This position requires a strong customer-centric approach, excellent communication skills, and the ability to work effectively in a fast-paced environment.Job DescriptionThis role will involve providing timely, clear, and helpful support to customers via...