Customer Experience Specialist

5 hours ago


Ghaziabad, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 50,00,000 - ₹ 80,00,000
Customer Support Representative

We're seeking a skilled professional to deliver exceptional customer experiences. If you have strong communication skills and a passion for problem-solving, we'd like to hear from you

  • The ideal candidate will be responsible for responding to customer inquiries in a timely and efficient manner.
  • You'll provide technical assistance and resolve issues related to our products or services.
  • Collaboration with internal teams is crucial to ensure seamless customer support.

To succeed in this role, you should possess:

  • A graduate degree in any field.
  • Excellent communication skills in English and Hindi.
  • Active listening skills to effectively understand customer needs.
  • Strong problem-solving skills to resolve complex customer issues.
  • Proficiency in using various technologies and tools.

This role offers opportunities for growth and development, as well as a chance to make a positive impact on our customers' lives.

Key Responsibilities

We're looking for someone who can:

  • Respond to customer inquiries in a timely and efficient manner.
  • Provide technical assistance and resolve issues related to our products or services.
  • Collaborate with internal teams to ensure seamless customer support.
Requirements

To be considered for this role, you must have:

  • A graduate degree in any field.
  • Excellent communication skills in English and Hindi.
  • Active listening skills to effectively understand customer needs.
  • Strong problem-solving skills to resolve complex customer issues.
  • Proficiency in using various technologies and tools.

If you're passionate about delivering exceptional customer experiences, we'd love to hear from you


  • Data Analyst

    6 days ago


    Ghaziabad, Uttar Pradesh, India beBeeData Full time ₹ 15,00,000 - ₹ 22,00,000

    Customer Experience SpecialistWe are seeking a skilled data analyst to collect and analyze customer feedback. The ideal candidate will have 3-6 years of experience in data analysis and excellent communication skills.About the RoleCollect and analyze customer feedback using Medallia, Excel, and PowerPoint.Analyze data to identify trends and provide actionable...


  • Ghaziabad, Uttar Pradesh, India beBeeSupport Full time ₹ 26,000 - ₹ 36,000

    Customer Support SpecialistThis is a full-time role for a Customer Service Representative in AHMEDABAD. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience.Key responsibilities include:Addressing customer inquiries and...


  • Ghaziabad, Uttar Pradesh, India beBeeService Full time ₹ 50,00,000 - ₹ 80,00,000

    Customer Service Specialist Job DescriptionJob Summary:Deliver outstanding customer service and enhance the overall customer experience.Handle customer support inquiries in a timely, professional manner and provide effective solutions to issues.Maintain excellent phone etiquette and communication skills to ensure seamless customer interactions.Key...


  • Ghaziabad, Uttar Pradesh, India beBeeProblemSolver Full time ₹ 6,00,000 - ₹ 8,50,000

    Job Title: Customer Care RepresentativeWe are seeking a proactive and customer-focused professional to handle customer care calls, resolve queries, process orders from online platforms, and ensure excellent post-sales support.Key Responsibilities:Handle inbound and outbound customer care calls in a professional and polite manner.Address customer queries,...


  • Ghaziabad, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 25,00,000 - ₹ 55,00,000

    We are seeking a skilled and motivated professional to fill a Customer Support Role within our team. This position requires a strong customer-centric approach, excellent communication skills, and the ability to work effectively in a fast-paced environment.Job DescriptionThis role will involve providing timely, clear, and helpful support to customers via...


  • Ghaziabad, Uttar Pradesh, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000

    Customer Service RepresentativeWe are looking for a skilled and dedicated professional to provide exceptional customer service to our clients.


  • Ghaziabad, Uttar Pradesh, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Customer Experience ExecutiveJob Description:We are seeking a highly skilled customer experience professional to join our team.The ideal candidate will have excellent communication skills and the ability to resolve customer complaints efficiently.This role involves collaborating with cross-functional teams to deliver a seamless customer...


  • Ghaziabad, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Support Operations ExpertiseWe're redefining customer satisfaction at the forefront of innovative skincare formulations. Our cutting-edge ingredients and superfoods-driven products deliver exceptional results, featured in leading publications.This is a full-time on-site role requiring strong analytical skills, excellent communication, and...


  • Ghaziabad, Uttar Pradesh, India beBeeEscalations Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Job Title: Escalations ManagerJob Description:    We are seeking a proactive and experienced Escalations Manager with prior EdTech experience in B2C escalation handling over the calls. The ideal candidate will handle post-sales operations and customer escalations from learners and internal teams, work cross-functionally to resolve them, and improve...


  • Ghaziabad, Uttar Pradesh, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 70,00,000

    Job Title: Customer Experience RepresentativeJob Description:We are seeking a highly skilled Customer Experience Representative to join our team. In this role, you will be responsible for handling customer inquiries and issues via phone.Key Requirements:Excellent English communication skillsExperience in international voice processes or customer...