Customer Experience Specialist

Customer Experience SpecialistWe are seeking a skilled data analyst to collect and analyze customer feedback. The ideal candidate will have 3-6 years of experience in data analysis and excellent communication skills.About the RoleCollect and analyze customer feedback using Medallia, Excel, and PowerPoint.Analyze data to identify trends and provide actionable...

Customer Support SpecialistThis is a full-time role for a Customer Service Representative in AHMEDABAD. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience.Key responsibilities include:Addressing customer inquiries and...

Customer Service Specialist Job DescriptionJob Summary:Deliver outstanding customer service and enhance the overall customer experience.Handle customer support inquiries in a timely, professional manner and provide effective solutions to issues.Maintain excellent phone etiquette and communication skills to ensure seamless customer interactions.Key...

Job Title: Customer Care RepresentativeWe are seeking a proactive and customer-focused professional to handle customer care calls, resolve queries, process orders from online platforms, and ensure excellent post-sales support.Key Responsibilities:Handle inbound and outbound customer care calls in a professional and polite manner.Address customer queries,...

Job Title: Customer Experience ExecutiveJob Description:We are seeking a highly skilled customer experience professional to join our team.The ideal candidate will have excellent communication skills and the ability to resolve customer complaints efficiently.This role involves collaborating with cross-functional teams to deliver a seamless customer...

Job Title: Escalations ManagerJob Description:    We are seeking a proactive and experienced Escalations Manager with prior EdTech experience in B2C escalation handling over the calls. The ideal candidate will handle post-sales operations and customer escalations from learners and internal teams, work cross-functionally to resolve them, and improve...

Job Title: Customer Experience RepresentativeJob Description:We are seeking a highly skilled Customer Experience Representative to join our team. In this role, you will be responsible for handling customer inquiries and issues via phone.Key Requirements:Excellent English communication skillsExperience in international voice processes or customer...

Customer Support SpecialistAs a dedicated Customer Service Representative, you will be the primary point of contact for customers, ensuring a positive experience from their first interaction to their final delivery.Respond promptly and professionally to customer inquiries via email and other communication channels, resolving issues related to lost packages,...

Job OverviewWe are seeking a skilled professional to join our Customer Service department as a dedicated customer support representative.Your primary goal will be to provide exceptional customer satisfaction through prompt and effective communication.This role involves contacting customers via email, social media, and phone calls in a professional...

Job OverviewWe are seeking a skilled Customer Experience Associate to manage customer inquiries, provide support via chat and email, and ensure high levels of customer satisfaction.Key ResponsibilitiesDeliver exceptional customer service through multiple communication channels.Resolve customer issues in a timely and professional manner.Work effectively...