IT Technical Support Expert

2 days ago


Gurgaon, Haryana, India beBeeSupport Full time ₹ 15,00,000 - ₹ 20,00,000
Technical Support Specialist

We are seeking a highly skilled technical support specialist to join our global team. The ideal candidate will be responsible for providing expert technical support to staff across the globe, including end-user computing, corporate applications, and technology used in local and global offices.

Key Responsibilities:
  • Provide technical support to staff across the globe, resolving complex hardware, software, and network issues.
  • Act as the first line of technical support within the company and be flexible for rotational shifts.
  • Collaborate with the infrastructure team to manage and maintain our organization's IT infrastructure, including servers, networks, and systems.
  • Work with other IT team members to ensure timely resolution of support issues.
  • Serve as a point of escalation for challenging support tickets and service requests.
Requirements:
  • Bachelor's degree in information technology, computer science, or a related field, or equivalent work experience.
  • Extensive experience (5 years) in providing technical support or similar in a corporate environment, with a focus on troubleshooting complex IT issues.
  • Proficiency and experience in networking concepts, including TCP/IP, DNS, DHCP, VPN, and LAN WAN technologies.
  • Strong knowledge of operating systems (e.g., Windows, macOS, Linux).
  • Experience with a ticketing system (Service Cloud, Zendesk, Jira, etc.).
About Us:

Our company is a pioneer in research technology, providing innovative solutions to businesses worldwide.



  • Gurgaon, Haryana, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 14,50,000

    Job Overview:As a Senior Analyst in our Sales Services team, you will be responsible for providing expert technical support to customers. Your primary focus will be on ensuring the optimal performance of HVAC systems by performing installations, commissioning, and maintenance tasks. Key Responsibilities:Install, commission, and maintain Precision Air...


  • Gurgaon, Haryana, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Opportunity: Triage Support SpecialistGreetings from our organization!We are seeking a highly skilled Triage Support Specialist to join our team.This role requires excellent technical expertise, strong communication skills, and the ability to work effectively in a fast-paced environment.The ideal candidate will have a proven track record of providing...


  • Gurgaon, Haryana, India beBeeTechnical Full time ₹ 3,00,000 - ₹ 6,00,000

    Technical Support ProfessionalJob SummaryHiring managers are seeking a skilled technical support professional to provide expert assistance to international clients.Key ResponsibilitiesDeliver top-notch technical support via phone calls, resolving complex issues in a timely and efficient manner.Utilize problem-solving skills to diagnose and troubleshoot...


  • Gurgaon, Haryana, India beBeeSolution Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

    We are seeking a highly skilled Technical Solutions Expert to play a critical role in driving success for our worldwide advertisers. As a Technical Solutions Expert, you will work closely with our business counterparts in Sales and Account Management to deliver exceptional results.About the RoleThe ideal candidate will have a strong background in technical...


  • Gurgaon, Haryana, India beBeeMurex Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Murex Support Expert  Job DescriptionWe are seeking a skilled Murex support expert to join our team. As a key member of our technical support group, you will be responsible for providing top-notch assistance to clients with regards to Murex system issues. Required Skills and QualificationsTechnical Expertise: 5-6 years of experience in Murex...


  • Gurgaon, Haryana, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Technical Solutions ExpertThis role serves as a vital link between clients and the systems or applications they utilize. As a Technical Solutions Expert, you will engage with clients to understand their needs, address their concerns, and ensure that our high-quality systems operate seamlessly.Key Responsibilities:Support IBM i systems with 1-4 years of...


  • Gurgaon, Haryana, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 8,00,000

    Delivering exceptional customer experiences is a cornerstone of our organization.We are seeking highly motivated and detail-oriented professionals to join our team as Technical Support Specialists.Taking ownership of customer inquiries and resolving issues in a timely and efficient manner.Maintaining a thorough understanding of technical systems and software...


  • Gurgaon, Haryana, India Big Oh Tech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities :Provide superior technical support and service to our Customers/Operations team. Should be efficient to monitor and act on Alert immediately. Responsible for debugging the reported issues and performing the root cause analysis. Participate in the maintenance activities of software applications. Handle customer and internal escalations...


  • Gurgaon, Haryana, India beBeeTechnical Full time US$ 98,765 - US$ 1,23,456

    Technical Support SpecialistAt Kyndryl, we design and manage the technology systems that the world depends on every day. We're a dynamic team that values growth and development, and as a Technical Support Specialist, you'll have the opportunity to pursue a career in advanced technical roles and beyond.The Role:We're looking for a skilled Technical Support...


  • Gurgaon, Haryana, India beBeeTechnical Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Job Title : Technical Solutions ExpertProject Role : We are seeking a skilled and experienced Technical Solutions Expert to join our team. As a Technical Solutions Expert, you will play a crucial role in ensuring operational stability across various business system components.Responsibilities:Resolve incidents and problems using technical expertise and...