Service Now Solutions Specialist

2 weeks ago


Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 1,80,00,000 - ₹ 2,50,00,000
Job Overview

A technical lead plays a pivotal role in guiding development teams and delivering high-quality Service Now solutions across ITOM, HRSD, and ITAM modules. This key position requires strong hands-on skills, team leadership abilities, and the capacity to align technical delivery with business needs.

  • Lead and mentor developers to deliver scalable Service Now solutions
  • Collaborate with architects, business analysts, and stakeholders to define technical requirements
  • Implement and configure ITOM (Discovery, Service Mapping, CMDB, Event Management), HRSD, and ITAM modules
  • Design and develop custom applications, workflows, and integrations
  • Ensure adherence to coding standards, performance, and platform best practices
  • Review code, troubleshoot issues, and provide technical guidance
  • Support platform upgrades, enhancements, and ongoing maintenance
Key Requirements
  • 7+ years of IT experience with at least 6+ years in Service Now
  • Hands-on expertise in ITOM, HRSD, and ITAM modules
  • Proficiency in Service Now scripting (JavaScript, Glide API, Flow Designer)
  • Strong knowledge of CMDB design, integrations, and ITIL processes
  • Experience with Service Now integrations using REST, SOAP, and Integration Hub
  • Strong communication, team leadership, and problem-solving skills


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