
Systems Business Analyst
3 days ago
As a critical link between business stakeholders and technology delivery teams, this role plays a pivotal part in bridging business needs with technical capabilities. The position involves documenting and managing product requirements in the form of epics and user stories, supported by artifacts such as business process maps, use cases, and test plans.
The successful candidate will work closely with cross-functional teams to support high-quality software delivery. They will ensure that technical requirements are clearly elaborated to enable precise planning, estimation, and quality validation throughout the product lifecycle.
Key Responsibilities:- Collaborate with System Architects and Product Owners to align business analysis efforts with engineering and product goals.
- Capture the voice of the customer to define business processes and product requirements.
- Work with Product Owners and stakeholders to define scope and value for upcoming features.
- Facilitate prioritization and grooming of the product backlog in collaboration with engineering and QA teams.
- Break down epics into features and sprint-sized user stories; lead and participate in backlog refinement sessions.
- Clearly articulate requirements and user stories so all stakeholders understand their business value and implementation needs.
- Maintain high-quality documentation of user stories in tools such as Jira, including acceptance criteria and definition of done.
- Align business and technical requirements with UX design, ensuring an optimal user experience.
- Validate test scenarios against business needs and customer expectations.
- Stay actively involved in software development to ensure delivery aligns with defined requirements.
- Master's degree and 1–3 years of experience in Life Sciences, Biotechnology, Pharmacology, or Information Systems; OR
- Bachelor's degree and 3–5 years of related experience; OR
- Diploma and 7–9 years of related experience.
- Proven experience with Agile methodologies (e.g., Scrum).
- Strong background in writing user stories and acceptance criteria using tools like Jira.
- Experience in development of modern web applications.
- Understanding of DevOps, CI/CD practices.
- Strong communication skills, capable of engaging confidently with senior stakeholders.
- Familiarity with GxP, 21 CFR Part 11, and system validation.
- Experience with validation protocols (IQ, OQ).
- Knowledge of testing tools and frameworks.
- Solid grounding in business analysis techniques, SDLC, and iterative development practices.
- Strong analytical and problem-solving abilities.
- Excellent written and verbal communication.
- Capable of working independently and mentoring junior team members.
- Comfortable working with global, virtual teams.
- Strong presentation and public speaking skills.
- Able to manage multiple priorities in a fast-paced environment.
- Demonstrated team player focused on collaborative success.
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